Delivery Information

 

At Winslow International Trading® , we are committed to delivering your orders in a timely, secure, and transparent manner. We understand the importance of fast and reliable shipping, and we take every step to ensure that your products arrive safely and on schedule—no matter where in the world you are.

This Delivery Information page outlines how we handle order processing, shipping, delivery timelines, and tracking to provide you with complete peace of mind during and after your purchase.

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1. Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Friday, excluding weekends and holidays). Once your order is placed:

• You will receive an order confirmation email immediately.

• Orders are carefully inspected, packed, and handed over to our trusted logistics partners.

• Tracking information will be emailed as soon as your order is shipped.

Custom-made or handmade items (e.g., embroidered covers, hand-crafted leather goods) may require additional handling time. Estimated production times will be mentioned on the respective product pages.

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2. Shipping Destinations

We proudly ship worldwide, including the United States, Canada, United Kingdom, Australia, Europe, and the Middle East. All items are dispatched from our central fulfillment centers located in Pakistan.

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3. Shipping Methods & Estimated Delivery Times

We partner with leading international logistics providers including DHL, FedEx, UPS, Aramex, and national postal services to ensure reliable and timely delivery.

Note: Delivery times may vary slightly based on customs clearance, public holidays, weather, and the specific delivery address.

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4. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery destination

• Weight and dimensions of your order

• Selected shipping method (Standard or Express)

Free shipping may be available on selected products or promotional offers. Bulk orders or wholesale shipments may be eligible for discounted rates—please contact us for a custom quote.

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5. Order Tracking

As soon as your order ships, we will provide a tracking number via email. You can track your shipment using the tracking link provided or directly on the courier’s website.

If you do not receive tracking details within 3 business days of placing your order, please contact us at [Insert official email].

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6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and local government fees depending on the destination country. These charges:

• Are not included in the product or shipping prices

• Are the responsibility of the customer

• May vary based on product value and local regulations

We recommend checking with your local customs office for more information on potential charges.

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7. Delays & Exceptions

While we strive for timely delivery, please note that unforeseen delays may occur due to:

• Customs inspections

• Weather disruptions

• Pandemic or health restrictions

• High-demand seasons (e.g., holidays or sales events)

In such cases, we will keep you updated and provide support to track and resolve any delivery issues.

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8. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal to accept, or failure to claim, the customer will be responsible for:

• Re-shipping costs

• Any applicable return fees

We will contact you to arrange reshipment or issue a refund (excluding original shipping costs) based on your preference.

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9. Bulk Orders & Custom Shipping

For wholesale, large quantity, or custom orders requiring special delivery arrangements, please contact us directly:

📧 Email: wit21st@hotmail.com

We will provide a custom shipping quote and lead time based on your location and order requirements.

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10. Contact Us

If you have any questions or concerns regarding your delivery, feel free to reach out:

Winslow International Trading®
📧 Email: wit21st@hotmail.com

We are here to assist you Monday through Friday, during standard business hours (GMT+5 or your time zone).